How it works

Reclaim overpaid German truck tolls

PFNÜR reviews your toll statements to identify possible refund claims. We explain the legal options and handle the proceedings once you appoint us.

See the review process
A truck passing a toll gantry on a German motorway.
German truck toll refund claims

Legal basis

Claims for overpaid tolls

EU rules limit which infrastructure costs Germany can include in truck tolls. Charges that exceed those limits may give rise to a refund claim.

Eligibility for a refund

Transport operators who paid, or continue to pay, German road tolls between 2009 and 2027 can ask PFNÜR to review possible refund claims, including interest.

We check your payment periods, previous decisions and filing deadlines to establish which claims you can still pursue.

The review process

Submit your statements for review

Use the portal to send your documents and follow PFNÜR's review.

  1. 01

    Send your statements

    Upload PDFs, scans or photos of your toll statements. If you do not have portal access, contact PFNÜR to arrange a review.

  2. 02

    We assess your claim

    We check the payment periods and legal basis for a claim, then send you an offer for representation. You decide whether to appoint us.

  3. 03

    Follow the review

    Check each statement's status and read updates from our team in the portal. If you appoint PFNÜR, we handle the legal proceedings.

Documents to prepare

  • German toll statements or a payment schedule
  • The periods covered and amounts paid
  • Any previous refund decisions or correspondence

Refunds and interest

Potential refund amounts

We have recovered overpaid tolls with interest. Our estimate for newer periods is based on similarities in the toll calculations.

Past recovery

€128per €1,000 of tolls paid

Repayment including interest

We recovered about €128 per €1,000 paid for clients whose tolls were based on the 2007 infrastructure cost report.

Estimated recovery

10%of the infrastructure charge

Newer toll periods

We estimate a recovery of at least 10% of the infrastructure charge, including interest, based on comparable elements in the toll calculations.

Calculate what you could get back

Enter the infrastructure-cost share of your German tolls.

Estimated recovery

€ 5,000

10% estimated recovery of the infrastructure-cost share. Not a guaranteed refund.

These amounts do not guarantee an individual refund. The amount you can recover depends on the payment period, applicable law, interest and the circumstances of your claim.

Representation and access

Working with PFNÜR

About PFNÜR

Request a review

Have your toll payments reviewed

Send PFNÜR your German toll statements or a payment schedule. We will assess whether you may have a refund claim.

Contact PFNÜR Open the portalPortal access is by invitation.